We understand that you care about how your information is used and shared. By visiting maxbrandsintl.com, you are accepting the below conditions. If you have any questions or concerns about the use of your personal information, please Contact us.
We collect and use your personal information for the following purposes:
Verifying your eligibility to register as a Maxbrands user under our General User Terms and Conditions, setting up user accounts, and providing users with customer service support.
Facilitating communication between buyers and sellers.
Processing transactions and settlement between buyers and sellers.
Completing fund withdrawal requests from sellers.
Providing logistics, delivery, and warehousing services (including customs clearance).
Assessing and monitoring account security and transaction risks.
Sharing data with our partners and third parties to facilitate any applicable service.
Personalizing marketing and communications with you based on your browsing records and order history.
Sending Maxbrands promotions via SMS, where applicable.
Performing research or statistical analysis to improve the content and layout of Maxbrands.
Identifying and developing marketing and advertising products and services that add value to you.
If you are a buyer, we may share details of the last viewed products on the platform to enable sellers to contact you with details of products and/or services that might interest you. We may also use your personal information for other purposes permitted by applicable privacy laws.
You can access a broad range of information about your account and interactions with the Platform for the purpose of viewing and, in certain cases, updating your information.
Examples of information you can access easily at the Platform include up-to-date information regarding recent orders, personally identifiable information (including name, email, password, communications, and personalized advertising preferences), payment settings (including credit card information), and email notification settings.
You can opt-out of receiving future marketing communications from us at any time by adjusting your customer communication preferences through the unsubscribe link within email communications. If you wish us to erase your personal data from our systems, please contact us with your request, providing accurate, reliable information to identify yourself so that we can complete your request, within the parameters of applicable legislation and this Policy.
Kindly bear in mind that a data erasure request will mean that you will no longer have access to some or all of the services provided by Maxbrands. For marketing via your mobile application, you will need to adjust your notifications settings in the general section of your mobile. Our system will place cookies when you log on to our Platform to ensure an enjoyable user experience and full functionality. You may disable cookies by changing your browser settings. Disabling cookies may affect how our Platform works and your ability to access or use certain areas or full functionality. For example, performance cookies collect information about how you use the Site, allowing us to provide you with targeted and relevant choices that enhance your Site experience. We may retain a copy of your information for compliance reasons. When you update the information, we may retain a copy of the prior version for our records.
We collect details of user activities and interactions on Maxbrands, delivery information, dispute and complaint records, communications between users, and any information disclosed in any discussion forum. We may collect information about existing and prospective users during or in connection with trade shows and other industry events, including representative contact name, company name, address, phone number, fax number, and email address. If you visit Maxbrands, we will automatically collect certain personal information from your device.
This information may include IP addresses, device type, unique device identification numbers, browser type, broad geographic location (country or city-level), browsing patterns, and details of how you have interacted with Maxbrands and the products and services available on it. In addition, we gather statistical information about Maxbrands and visitors to Maxbrands, including browser software, operating system, software and hardware attributes, pages viewed, number of sessions, and unique visitors. Collecting this information enables us to better understand the visitors to Maxbrands, where they come from, and what content is of interest to them. We use this information for international purposes to improve the quality of Maxbrands. Some of this information may be collected using cookies.
If you have any concerns about your information on the Platform, please email email@example.com with a thorough description, and we will try to resolve it.
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